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Damien Venkatasamy says technological challenges are not the only ones which government organisations need to overcome to transform services.

In March this year, the Office for Budget Responsibility (OBR) reported that public sector net debt as a proportion of GDP would rise in 2015-16, not fall, corroborating its earlier forecasts. It has since been suggested that the Government’s fiscal programme is deferring the pain of the crisis, making next Parliament a “dumping ground” for problems deemed too difficult to resolve in this one.