The Civil Service Competency Framework should be updated to require all staff to have minimum skills in critical thinking, quantitative analysis and digital skills, according to think tank Policy Exchange.
The right-leaning think tank has published a ‘Technology Manifesto’ arguing that digital transformation could save £24bn a year.
The document says that the government should invest in training and development for staff, particularly those responsible for delivering transactional services. “The barriers to realising this vision are not technological but organisational. It will require new skills, new capabilities and new ways of working,” it says.