Articles tagged with: citizen engagement
At your service: Delving deeper into citizens’ experiences of government services — and how to improve them Partner Content
24 Apr Operational Delivery
At your service: Delving deeper into citizens’ experiences of government services — and how to improve them
Recent research shows that citizen satisfaction in public services has fallen for a third year in a row. We report on a CSW webinar exploring how to address this challenge and reverse the trend
The public is ready for citizens' assemblies – civil servants should embrace this
23 Feb Civil Service Reform
The public is ready for citizens' assemblies – civil servants should embrace this
Deliberative democracy will allow us to harness the collective intelligence of millions of citizens, not just depend on a handful of politicians and civil servants
Digital transformation: The journey goes on Partner Content
11 Aug 2023 Digital, Data & Technology
Digital transformation: The journey goes on
Much of the talk at Salesforce World Tour London was about AI. For delegates from the public sector, the foundational issue is the power of a low-code citizen engagement platform to enhance service delivery, as Tim Gibson reports
Transforming victims' journey — the digital way Partner Content
11 Aug 2023 Digital, Data & Technology
Transforming victims' journey — the digital way
With the help of Salesforce's platform, forward-thinking police forces are forging a path towards a more compassionate, efficient, and victim-centric approach to law enforcement. Murielle Gonzalez reports from Salesforce World Tour London
Salesforce World Tour London: A healthcare revolution Partner Content
11 Aug 2023 Digital, Data & Technology
Salesforce World Tour London: A healthcare revolution
NHS Professionals and clinical trials specialist Protas are paving the way for next-gen digital transformation in healthcare, combining care coordination, citizen engagement, and AI to help deliver better outcomes, as Murielle Gonzalez reports