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For AI to serve the public, we need comprehensive reform – Labour's data bill isn't the answer
02 Jun Digital, Data & Technology

For AI to serve the public, we need comprehensive reform – Labour's data bill isn't the answer

The new law will quietly water down the imperfect backstop regulation that has limited the decisions which can be fully automated
by Joseph Summers
MoJ sets up new probation and reoffending directorate
02 Jun HR
MoJ sets up new probation and reoffending directorate
OBR chief in line for another five-year term
02 Jun Economy
OBR chief in line for another five-year term
Ex-civil servant Peter Unwin returns as Natural England deputy chair
02 Jun Energy & Environment
Ex-civil servant Peter Unwin returns as Natural England deputy chair
LatestAll
From the archives: Peter Unwin on reaching the Kyoto climate change agreement, the problem with super-departments and how best to reform government
02 Jun Civil Service Reform
From the archives: Peter Unwin on reaching the Kyoto climate change agreement, the problem with super-departments and how best to reform government

The outgoing chief executive of The Whitehall & Industry Group – and a former senior civil servant in several departments – sits down with Suzannah Brecknell to discuss international negotiations, super departments, and the perils of hierarchies


Places for Growth: More than 23,000 civil service jobs have been relocated, new data shows
30 May Civil Service Reform
Places for Growth: More than 23,000 civil service jobs have been relocated, new data shows
Cabinet Office figures reveal slower progress on target for 50% of senior civil servant roles to be out of London
Tribunal flags ‘unsatisfactory aspects’ in Home Office ‘disability blind’ recruitment system
30 May HR
Tribunal flags ‘unsatisfactory aspects’ in Home Office ‘disability blind’ recruitment system
Judge questions whether disabled applicants are getting enough support in "rather opaque recruitment process"
In DepthAll
Life hacks: How government can drive digital innovation
29 May Digital, Data & Technology
Life hacks: How government can drive digital innovation
MHCLG, GDS and i.AI’s recent “hackathon” event in Leeds could be the dawn of a new era in public-sector problem-solving
'Our members are losing faith': PCS's Fran Heathcote on job security, hybrid working and Labour's first 10 months Exclusive
28 May Civil Service Reform
'Our members are losing faith': PCS's Fran Heathcote on job security, hybrid working and Labour's first 10 months
Heathcote happy with Cabinet Office's engagement with the union but warns its members are starting to lose faith in the government
Wonders and blunders: The best and worst of government buildings
16 May Property & Estates
Wonders and blunders: The best and worst of government buildings
Forget break-out spaces and collaboration zones, many civil service offices of the past were ugly, impractical and unpleasant to work in. Jim Dunton explores the history of some of government’s most notorious buildings – and pays homage to some of the pioneering ones too
resourcesAll
Wed 20 Nov 2024
Private Finance Initiatives: A guide to successful transition
Tue 15 Oct 2024
Transforming tomorrow: AI as the catalyst for enhanced public services in the UK
EventsAll
From funding to fulfilment: building confidence in public sector digital and AI transformation
12 Jun 2025
Online
From funding to fulfilment: building confidence in public sector digital and AI transformation
Leading Public Services in an Intelligent Economy
17 Jun 2025
Online
Leading Public Services in an Intelligent Economy
What will the Spending Review mean for the civil service?
25 Jun 2025
Online
What will the Spending Review mean for the civil service?
Who is the modern civil servant?
Editors choice
Breaking up is hard to do: What makes a machinery of government change successful?
05 Feb Civil Service Reform
Breaking up is hard to do: What makes a machinery of government change successful?
MoG changes – what are they good for? We look back on 20 years of what some Whitehall watchers affectionately call “rearranging the deckchairs” to see what’s worked, and what’s been a waste of time and money
Coach's corner: Tips from an executive coach and former director general
29 Jan HR
Coach's corner: Tips from an executive coach and former director general
Executive coach and former senior civil servant Peter Shaw on his time in government, the common mistake new leaders make and his advice for getting on in the workplace
Why the civil service should do more to protect its institutional memory
27 Jan HR
Why the civil service should do more to protect its institutional memory
As churn rates fuel a new era of amnesia, Susan Allott asks if we can ever escape from Groundhog Day
Partner contentAll
Transforming local authority services with geospatial data Partner Content
03 Jun Local & Devolved
Transforming local authority services with geospatial data
Francesca Downey of AtkinsRéalis discusses a project that helped a local authority transform its geospatial services to benefit its residents
Citizen experience at scale: The challenge for reimagining public services Partner Content
03 Jun Operational Delivery
Citizen experience at scale: The challenge for reimagining public services
Tailoring public services to different citizen needs will be a key strand of the next wave of digital reform – but how can public sector organisations do it while also delivering at scale and with tight budgets? A recent CSW webinar, in partnership with KPMG, explored the latest findings on what citizens really think about public services and how to turn those insights into drivers for sustainable change
What works with AI in government: Hard-won lessons from the field Partner Content
27 May Digital, Data & Technology
What works with AI in government: Hard-won lessons from the field
Senior leaders from HMRC, Capita and DSIT share how their teams are blending automation with human expertise to deliver better services
From service to second careers: Unlocking veterans’ potential in the public sector Partner Content
23 May Health & Social Care
From service to second careers: Unlocking veterans’ potential in the public sector
Despite a wealth of transferable skills, too many veterans move into lower-skilled roles after service. Salli Shapcott of Serco argues it’s time the public sector tapped this overlooked talent
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