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'We are redoubling our efforts': Angela MacDonald on the Civil Service Pension Scheme recovery
26 Jun HR

'We are redoubling our efforts': Angela MacDonald on the Civil Service Pension Scheme recovery

Six months on from the disastrous transfer of the Civil Service Pension Scheme to Capita, Angela MacDonald, who was parachuted in to turn the crisis around, tells the inside story
by Tevye Markson
Civil service reform: How can you move fast and solve wicked problems sustainably?
03 Jul Analysis
Civil service reform: How can you move fast and solve wicked problems sustainably?
Six months on, how is the digital roadmap progressing?
02 Jul Digital, Data & Technology
Six months on, how is the digital roadmap progressing?
'If the focus is assurance rather than innovation, change will not happen': What I learnt as a lead NED
02 Jul Civil Service Reform
'If the focus is assurance rather than innovation, change will not happen': What I learnt as a lead NED
How an agile mindset can accelerate progress towards Mobility-as-a-Service Sponsored
10 Dec 2019 Operational Delivery
How an agile mindset can accelerate progress towards Mobility-as-a-Service

Embracing Mobility-as-a-Service would enable passengers more control over their journeys - and the government has recognised the potential. PA Consulting takes us through their recommended priorities 


From uptime to outcomes: How IT service providers are linking their performance to real business outcomes Sponsored
05 Dec 2019 Commercial
From uptime to outcomes: How IT service providers are linking their performance to real business outcomes

What is outcome based contracting, and how does it represent an area for potential in the public sector? Proxima dives in 


Three best-practice measures in the event of a data breach Sponsored
03 Dec 2019 Civil Service Reform
Three best-practice measures in the event of a data breach

To have the best chance of an effective response and a full recovery, organisations should have a robust incident response strategy in place, says BT 


How investment promotion agencies can move from competition to collaboration to achieve inclusive growth Sponsored
03 Dec 2019 Operational Delivery
How investment promotion agencies can move from competition to collaboration to achieve inclusive growth

In our current investment climate, competition just doesn't provide the same opportunities for growth anymore. PA Consulting argues that collaboration between IPAs must be the way forward 


Going local: could tax and benefits administration be improved by decentralisation?
28 Nov 2019 Civil Service Reform
Going local: could tax and benefits administration be improved by decentralisation?

At a time when people are more aware of how they can help their local community, Colin Talbot asks if government benefit and taxes could be more effectively delivered with greater local control


The Civil Service World Podcast: Can social care be reformed?
27 Nov 2019 Government Tax Profession
The Civil Service World Podcast: Can social care be reformed?

On this week's episode of The Civil Service World Podcast, Jess and Suzannah speak to social worker Ryan Wise and Katie Rose from the Centre for Public Impact about a new blueprint for social work.


Blockchain can drive the Circular Economy Sponsored
26 Nov 2019 Operational Delivery
Blockchain can drive the Circular Economy

The Circular Economy promises to help build a greener future - but it requires trust and transparency. PA Consulting argues that blockchain is the solution


How to take control of your network Sponsored
26 Nov 2019 Civil Service Reform
How to take control of your network

We hear from BT about why delivering a great customer experience depends on your network visibility 


From hot air to hard results – what departments need to do to get UK to net zero
22 Nov 2019 Civil Service Reform
From hot air to hard results – what departments need to do to get UK to net zero

As Mark Rowe explains, delivering on ministerial commitments will be a multi-generation task that requires a cross-government approach


Greening by example: why government’s sustainability drive begins at home
22 Nov 2019
Greening by example: why government’s sustainability drive begins at home

Leading the way on combatting climate change could easily be an all-consuming task for the civil service, in the absence of other priorities. In the first of a two-part feature, Mark Rowe looks at how departments are getting their own houses in order


21 Nov 2019 Civil Service Reform
The Civil Service World Podcast: Can you reform the civil service?

On this week's episode of The Civil Service World Podcast, Jess and Suzannah speak to Francis Maude about his time as Minister for the Cabinet Office


The paralysis of purdah amid Brexit purgatory Sponsored
20 Nov 2019 Commercial
The paralysis of purdah amid Brexit purgatory

Are you wondering what happens to procurement activities during purdah? Proxima explains what the pre-election restrictions mean for Government Commerical 


Life hacks – a year at the National Cyber Security Centre
20 Nov 2019 Digital, Data & Technology
Life hacks – a year at the National Cyber Security Centre

The NCSC’s annual report reveals that a public sector entity or business is hit with a major cyberattack about twice each day. CSW's sister title PublicTechnology looks at the biggest risks facing government and how they can be mitigated


Water under the bridge or poisoning the well? A regulator’s history of UK privatisations
19 Nov 2019 Civil Service Reform
Water under the bridge or poisoning the well? A regulator’s history of UK privatisations

The principles of privatisation are faltering, and – as a book by an ex-regulator makes clear – the right balance between intrusive control and free market initiative remains elusive


The future of voice: how to successfully transform your legacy voice estate Sponsored
19 Nov 2019 Civil Service Reform
The future of voice: how to successfully transform your legacy voice estate

Organisations are increasingly having to replace their legacy voice infrastructure as traditional analogue and ISDN lines are being phased out. BT talk about how they can help the transition 


A Russell Group University: Improving the student experience with a transformed examination process Sponsored
19 Nov 2019 Operational Delivery
A Russell Group University: Improving the student experience with a transformed examination process

A Russell Group University wanted to provide their students with a better exam process to help improve the student experience overall. PA Consulting explain how they were able to help 


Eight key questions to ask when building an integrated care system Sponsored
12 Nov 2019 Operational Delivery
Eight key questions to ask when building an integrated care system

Integrated care systems are important in supporting care teams help local people, but building them is complex. PA Consulting outlines eight key considerations for securing success 


Case Study: Cryptocurrency, connectivity and the cloud Sponsored
12 Nov 2019 Civil Service Reform
Case Study: Cryptocurrency, connectivity and the cloud

BT presents findings from cryptocurrency firm Gemini on how they're providing customers with direct connectivity thanks to the Radianz network


11 Nov 2019 Government Tax Profession
The Civil Service World Podcast: Who keeps an eye on what departments are spending?

CSW's new podcast looks at the work of the National Audit Office in accounting for government spending, and the impact of Brexit across departments


Why customer service matters in the public sector Sponsored
11 Nov 2019 Commercial
Why customer service matters in the public sector

Jo Marshall, Executive Director at YPO explores the value of the customer experience


Profession in focus: Geography
05 Nov 2019 Government Tax Profession
Profession in focus: Geography

To mark the second annual Geographers in Government conference, Jon Pickstone explains how geographers’ skills can help improve policy and outcomes


Exclusive interview: New DCMS perm sec Sarah Healey on making connections, government's data strategy, and driving diversity
05 Nov 2019 Civil Service Reform
Exclusive interview: New DCMS perm sec Sarah Healey on making connections, government's data strategy, and driving diversity

As she settles in to a new job at her old department, Sarah Healey, permanent secretary at the Department for Digital, Culture, Media and Sport, tells Suzannah Brecknell what it was like to return and why she wants to build more connections across the organisation


Going for gold: how the Department for International Trade helped Peru host the Pan American Games
05 Nov 2019 Foreign Affairs
Going for gold: how the Department for International Trade helped Peru host the Pan American Games

The Department for International Trade has just helped host an international sporting event more than 6,000 miles away. Richard Johnstone finds out how they did it, and why this could the first of many such projects for government


05 Nov 2019 Government Tax Profession
The Civil Service World Podcast: How do ministers deal with civil servants?

CSW's new podcast looks at the dynamics of the most important relationship in government


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