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Pensions, pay and voluntary exits: CSW's most-read stories of 2025
23 Dec Civil Service Reform

Pensions, pay and voluntary exits: CSW's most-read stories of 2025

Step behind the curtains – here are the 11 stories that got the most attention in 2025
by CSW
'I’ve been struck by the warmth of the welcome' – New Defra perm sec Paul Kissack reflects on his return to the department
25 Dec Energy & Environment
'I’ve been struck by the warmth of the welcome' – New Defra perm sec Paul Kissack reflects on his return to the department
Constant change and Celebrity Traitors  – Cat Little on 2025’s highs, lows and the rewards to come
24 Dec Leadership
Constant change and Celebrity Traitors – Cat Little on 2025’s highs, lows and the rewards to come
‘A generational change to democracy’: Welsh Government perm sec Andrew Goodall looks ahead to 2026
24 Dec Leadership
‘A generational change to democracy’: Welsh Government perm sec Andrew Goodall looks ahead to 2026
Augmented Intelligence: digital transformation with humans in the loop Sponsored
20 Aug 2019 Civil Service Reform
Augmented Intelligence: digital transformation with humans in the loop

BT reviews an event looking at how man and machine are working together to drive digital transformation


Looking down the other end of the telescope: Why successful integrated care needs to be unequal Sponsored
20 Aug 2019 Operational Delivery
Looking down the other end of the telescope: Why successful integrated care needs to be unequal

What if we took a different perspective on those core NHS principles of ‘need’, and designed care around socioeconomic need as well as clinical need? PA Consulting investigates


Assessing ITT responses – does MEAT cut to the bone…? Sponsored
16 Aug 2019 Commercial
Assessing ITT responses – does MEAT cut to the bone…?

Proxima examines the systems currently in place for awarding public sector contracts, and asks whether there are alternative options that achieve better value 


Chatbots could be the key to delivering personalised student support Sponsored
13 Aug 2019 Operational Delivery
Chatbots could be the key to delivering personalised student support

Universities are constantly looking to improve the support and services that underpin their students’ experiences, but PA Consulting know that today’s students see ‘good’ or ‘personalised’ service differently to previous generations


Why you need to understand your application landscape before you transform your network Sponsored
13 Aug 2019 Civil Service Reform
Why you need to understand your application landscape before you transform your network

Migrating to the cloud or moving to a future network can be a risky business. BT explains how managing applications is important for end user experience, productivity and for understanding and managing operational risk.



 


‘Innovation does not occur without failure’: What happens when innovation and procurement come together? Sponsored
09 Aug 2019 Commercial
‘Innovation does not occur without failure’: What happens when innovation and procurement come together?

Procurement is uniquely placed across departments, meaning the function could be a centre for learning within organisations. Proxima explains how procurement and innovation intersect. 


Spending Review 2019? The cost of postponement, the opportunity of delay
09 Aug 2019 Finance
Spending Review 2019? The cost of postponement, the opportunity of delay

A combination of Brexit and the Conservative leadership campaign has all but officially postponed the 2019 Spending Review. Beckie Smith and Richard Johnstone look at what impact the delay will have, and whether there are opportunities to be grasped in the extra time


The Home Office says its Right to Rent scheme is informed by experts. But did it listen to them before losing a High Court case?
06 Aug 2019 Foreign Affairs
The Home Office says its Right to Rent scheme is informed by experts. But did it listen to them before losing a High Court case?

The Right to Rent scheme has been beset by criticism and fears that it could stoke discrimination since before its rollout in 2016, culminating in a damning High Court judgement this year. All the while the Home Office has said a panel of experts has helped to implement and monitor the scheme – but a long hiatus, ignored warnings and a lack of transparency have raised questions.


Is our healthcare future ready? Sponsored
06 Aug 2019 HR
Is our healthcare future ready?

The NHS is faced with caring for an ever-growing aging population. Vodafone believes technology can solve many of the problems.


UK Ministry of Defence: Keeping the nation safe by understanding the impact of future technologies Sponsored
06 Aug 2019 Operational Delivery
UK Ministry of Defence: Keeping the nation safe by understanding the impact of future technologies

PA Consulting present the work they have done with the MoD, helping them consider future Defence strategies 


Build the network your business needs to thrive Sponsored
06 Aug 2019 Civil Service Reform
Build the network your business needs to thrive

BT presents a new eGuide, looking at how to build infrastructure able to support growth both now and into the future 


How select committees can help Whitehall think in a more joined-up way
02 Aug 2019 Government Tax Profession
How select committees can help Whitehall think in a more joined-up way

As select committees turn 40, Paul Evans, clerk of committees, reflects on how parliamentary scrutiny of government has changed over the past four decades


‘We need a comparison site, not an Amazon’ – what next for government tech procurement?
01 Aug 2019
‘We need a comparison site, not an Amazon’ – what next for government tech procurement?

Reforming IT procurement has long been seen as a prosaic counterpoint to the digital transformation of citizen services. As the government prepares to replace the landmark G-Cloud frameworks and the online buying platform that supports them, Sam Trendall talks to Crown Commercial Service technology director Niall Quinn about why government’s purchasing needs would be better served by a GoCompare than an Amazon


Twin track: How bobsleigh kept one of the UK’s most senior military officers from following in the civil service ‘family tradition’
30 Jul 2019 Security & Defence
Twin track: How bobsleigh kept one of the UK’s most senior military officers from following in the civil service ‘family tradition’

General Sir Chris Deverell has just retired from one of Britain’s most senior military positions. He tells Richard Johnstone about the unique role of civil servants in the Ministry of Defence and how winter sports kept him away from Civvy Street


Want to make a strategy stick? Make it part of everyone's everyday Sponsored
30 Jul 2019 Operational Delivery
Want to make a strategy stick? Make it part of everyone's everyday

PA Consulting speak about the work they're doing with the DIO (Defence Infrastructure Organisation), and what they've learned about the important role people play in a transformation strategy 


SMS for Life: How smartphones are helping track stock levels of essential medicines Sponsored
30 Jul 2019 HR
SMS for Life: How smartphones are helping track stock levels of essential medicines

Vodafone presents a case study of the programme which is helping to eliminate stock-outs of essential medicines in remote areas


Trends to Watch: Network Services Sponsored
30 Jul 2019 Civil Service Reform
Trends to Watch: Network Services

BT spoke with Ovum's Brian Washburn about the network trends taking place in 2019, covering SD-WAN, NFV, hybrid networking and cloud connectivity services 


Different metrics, same mechanisms: Public vs. private sector marketing Sponsored
29 Jul 2019 Commercial
Different metrics, same mechanisms: Public vs. private sector marketing

Proxima examines the different approaches to advertising in the private and public sectors, and offers insight into the public sector campaigns process


Decision time: exploring the new Government Finance Function strategy
29 Jul 2019 Economics
Decision time: exploring the new Government Finance Function strategy

As the Government Finance Function launches its first five-year strategy, CSW reports from a workshop hosted to consider some of the challenges ahead


‘Virtual Teacher' platform introduced at Eastern Cape school Sponsored
23 Jul 2019 HR
‘Virtual Teacher' platform introduced at Eastern Cape school

Vodafone are behind an initiative in Johannesburg which sees some of the country's best teachers delivering lessons to students remotely - made possible by portable hardware 


How CIOs are shaping their networks for a digital future Sponsored
23 Jul 2019 Civil Service Reform
How CIOs are shaping their networks for a digital future

BT walks through how CIOs are riding the wave of new network technology like SD-WAN, NFV, Cloud and Hybrid to shape their network for a digital future 


'Are we stuck in the 1950s? Certainly not.' Sir Stephen Lovegrove on modernising the MoD
22 Jul 2019 Security & Defence
'Are we stuck in the 1950s? Certainly not.' Sir Stephen Lovegrove on modernising the MoD

Three years and three secretaries of state into his time as Ministry of Defence permanent secretary, Sir Stephen Lovegrove discusses diversity, procurement lessons, and how long his staff can expect to put up with his jokes


‘A civil servant told me he would put a KitKat in Ken Clarke’s red box to get him to do more papers’: Lunch with… Whitehall chronicler Michael Cockerell
19 Jul 2019
‘A civil servant told me he would put a KitKat in Ken Clarke’s red box to get him to do more papers’: Lunch with… Whitehall chronicler Michael Cockerell

Suzannah Brecknell breaks bread with acclaimed documentary maker and Whitehall watcher Michael Cockerell


The future for commercial is bright… but are we staring at the sun? Sponsored
17 Jul 2019 Commercial
The future for commercial is bright… but are we staring at the sun?

Commercial teams in the public sector are taking huge strides to improve their capability and influence, but Proxima asks - do we risk being blinded by undeliverable promises and expectations?


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