LISTEN: HMRC second perm sec Angela MacDonald on Covid-19, customer service and the challenges to come

CSW chats to HMRC deputy chief exec Angela MacDonald to get the inside story of the department's role in the government’s coronavirus response, and what it was like to switch jobs in a pandemic.

HMRC deputy chief exec and second perm sec Angela MacDonald

By Civil Service World

02 Sep 2020

Exclusive

Hosted by Richard Johnstone.
With Angela MacDonald.
Edited by Nick Hilton for Podot.

Read the most recent articles written by Civil Service World - Latest civil service & public affairs moves – October 14

Read next

31 Oct Digital, Data & Technology

Digital identity watchdog launches in DSIT

31 Oct Digital, Data & Technology

DWP and HMRC get Budget boost for more counter-fraud and tax-debt staff

29 Oct HR

Next cab sec must be able to handle rivalries, egos and personal histories – IfG

Partner content

Partner Content

Crown Commercial Service’s new CEO Sam Ulyatt sets out her vision and priorities

23 Sep by Civil Service World staff

Partner Content

Consultancy stands ready to serve

29 Jul by Management Consultancies Association (MCA)

Partner Content

Global challenges and the role of public policy

20 Jun by University of Bath

Partner Content

Redefining procurement: Custom solutions for the UK's biggest challenges

14 May by Innovate UK

Partner Content

At your service: Delving deeper into citizens’ experiences of government services — and how to improve them

24 Apr by Civil Service World staff

Partner Content

The value of ChMC accreditation

11 Apr by Management Consultancies Association (MCA)