Permanent secretary, Welsh Assembly Government
In a year of political and economic change, what was your highlight of 2010?
Of all the achievements of 2010 I have to put being shortlisted for two awards at the Civil Service Awards as the highlight. We have some incredibly good things going on in Wales. These tend to be underplayed, so getting this recognition is great for people working here.
What is the biggest opportunity that coalition policies have created for the civil service?
We have had a coalition government here in Wales since 2007, so civil servants here are used to working with a coalition government. Our experience is that it forces clarity about politics and the trade-offs. What we have found is that this helps us think through policy options.
What is the most challenging management task facing the civil service now?
Our greatest challenge will be fitting the work we have to do into the resources available. We have to remember that people are our greatest asset and that there will be far fewer in the foreseeable future.
And what’s the key to succeeding in that task?
We need to ensure that everything we do is done as efficiently as possible, so that we can engage in the debate about what we have to stop from a position of strength.
What was the best Christmas present that you’ve ever given or received? And the worst?
The best was a hot tub which we had as a family present. It was just after my third back operation. I am convinced that this has kept me working despite my bad back. Warm water and massage under starlit skies cures the worst aches and pains.
The worst? Well, I always enjoy everything I’m given, especially if it’s wrapped in paper! Unwrapping a surprise always makes up for the most mundane gift!