‘Baseless’: Jim Harra slams claim HMRC deliberately provided poor customer service
22 Jan Government Tax Profession

‘Baseless’: Jim Harra slams claim HMRC deliberately provided poor customer service

PAC report says HMRC has been “too willing to let its telephone services fail in the hope this forces people to use its digital services instead”
by Tevye Markson
Starmer vows to curb 'NIMBY' legal challenges to infrastructure projects
23 Jan Legal
Starmer vows to curb 'NIMBY' legal challenges to infrastructure projects
PAC chair defends criticism of HMRC’s customer service approach
23 Jan Government Tax Profession
PAC chair defends criticism of HMRC’s customer service approach
Difficulty recruiting property specialists hindering maintenance of public buildings, NAO warns
22 Jan Property & Estates
Difficulty recruiting property specialists hindering maintenance of public buildings, NAO warns
Perm secs round-up 2019: Britain's top civil servants review the year and look ahead to 2020
02 Jan 2020 Government Tax Profession
Perm secs round-up 2019: Britain's top civil servants review the year and look ahead to 2020

Senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Prof Sir Ian Diamond on becoming national statistician and driving data across government
02 Jan 2020 Government Tax Profession
Prof Sir Ian Diamond on becoming national statistician and driving data across government

Senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Former chief medical officer Sally Davies hailed as civil service 'role model' in honours list
01 Jan 2020 Leadership
Former chief medical officer Sally Davies hailed as civil service 'role model' in honours list

Civil service chief executive John Manzoni and Treasury solicitor Jonathan Jones also among those receiving awards
Gareth Davies on his first year leading the NAO and balancing responsive work and longer-term priorities
01 Jan 2020 Fraud, Error Debt & Grants
Gareth Davies on his first year leading the NAO and balancing responsive work and longer-term priorities

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
DExEU perm sec Clare Moriarty on taking time to recharge, reset, reflect
01 Jan 2020 Brexit
DExEU perm sec Clare Moriarty on taking time to recharge, reset, reflect

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Alex Aiken reflects on the Government Communication Service’s cross-government milestones
01 Jan 2020 Communications
Alex Aiken reflects on the Government Communication Service’s cross-government milestones

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Downing Street should take back control of the civil service, says think tank
31 Dec 2019 Civil Service Reform
Downing Street should take back control of the civil service, says think tank

More power should be held by the prime minister’s office, says think tank in a paper influenced by Dominic Cummings
Jaimie Newman & Julia Vanoli on a 'year of challenges and new beginnings' for the government women's network
31 Dec 2019 Government Tax Profession
Jaimie Newman & Julia Vanoli on a 'year of challenges and new beginnings' for the government women's network

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
FCO chief Sir Simon McDonald on making a success of Brexit and the joke that's stuck with him since childhood
31 Dec 2019 Government Tax Profession
FCO chief Sir Simon McDonald on making a success of Brexit and the joke that's stuck with him since childhood

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
PHE chief Duncan Selbie on new regional directors and the link between health and wealth
31 Dec 2019 Government Tax Profession
PHE chief Duncan Selbie on new regional directors and the link between health and wealth

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Sue Reeves and Darren Cryer, co and vice chairs of The Civil Service Disability Network, on staying relevant, accessibility and leaving grades at the door
30 Dec 2019 Government Tax Profession
Sue Reeves and Darren Cryer, co and vice chairs of The Civil Service Disability Network, on staying relevant, accessibility and leaving grades at the door

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Kate Hughes on the creation of a 'more resilient team' in the LGBT+ Network
30 Dec 2019 Government Tax Profession
Kate Hughes on the creation of a 'more resilient team' in the LGBT+ Network

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
GIAA chief Elizabeth Honer reflects on 'encouraging' year for leadership and values
29 Dec 2019 Economics
GIAA chief Elizabeth Honer reflects on 'encouraging' year for leadership and values

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Gareth Rhys Williams on 'an exciting year for the commercial function', and the Yellowhammer response
29 Dec 2019 Commercial
Gareth Rhys Williams on 'an exciting year for the commercial function', and the Yellowhammer response

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Bernadette Kelly on wellbeing, DfT at 100 and making major projects go to plan
29 Dec 2019 Government Tax Profession
Bernadette Kelly on wellbeing, DfT at 100 and making major projects go to plan

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Infrastructure and Projects Authority chief Nick Smallwood on learning lessons, the 'Three Ps', and net-zero challenges
28 Dec 2019 Energy & Environment
Infrastructure and Projects Authority chief Nick Smallwood on learning lessons, the 'Three Ps', and net-zero challenges

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Jonathan Jones reflects on an 'extraordinary year for legal and constitutional happenings'
28 Dec 2019 Government Tax Profession
Jonathan Jones reflects on an 'extraordinary year for legal and constitutional happenings'

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Government finance function head Mike Driver on getting the basics right and telling stories with data
28 Dec 2019 Economics
Government finance function head Mike Driver on getting the basics right and telling stories with data

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Ofsted chief inspector Amanda Spielman reflects on introducing a new inspection framework in 2019
27 Dec 2019 Education
Ofsted chief inspector Amanda Spielman reflects on introducing a new inspection framework in 2019

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
NS&I chief exec Ian Ackerley on inspiring a stronger savings culture and ERNIE's quantum leap
26 Dec 2019 Government Tax Profession
NS&I chief exec Ian Ackerley on inspiring a stronger savings culture and ERNIE's quantum leap

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
‘2020 is a year of global opportunities’ – chief medical officer Chris Whitty looks ahead
26 Dec 2019 Leadership
‘2020 is a year of global opportunities’ – chief medical officer Chris Whitty looks ahead

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Helen Stephenson on competitive baking and making the Charity Commission a more effective regulator
26 Dec 2019 Government Tax Profession
Helen Stephenson on competitive baking and making the Charity Commission a more effective regulator

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Defra chief Tamara Finkelstein on pink brocade, rainbow lanyards and a year of green action
25 Dec 2019 Government Tax Profession
Defra chief Tamara Finkelstein on pink brocade, rainbow lanyards and a year of green action

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories
Louise Smyth on changing how people see the Companies House Register and being 'adaptable, bold and curious'
24 Dec 2019 Government Tax Profession
Louise Smyth on changing how people see the Companies House Register and being 'adaptable, bold and curious'

As 2020 approaches, senior figures from across government reflect on their highlights and challenges of 2019, look ahead to the next 12 months and share their favourite festive memories