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HMRC's customer service director general says she is "confident that what the Public Accounts Committee are suggesting won't happen"
New service charter sets out what the Parliamentary and Health Service Ombudsman expects from departments and NHS trusts
Think tank calls for stronger sector-wide systems to support and learn from failing organisations
Former Scottish government and DCLG perm sec says public sector workforce has a "subsidiary and problematic status" in variants of the New Public Management model in vogue with politicians since Margaret Thatcher
Vicky Pryce, former joint head of the Government Economic Service, tells Sam Macrory why, despite the tumultuous times ahead, she would welcome a return to Whitehall…and not only to increase the number of senior women by one
26% of competitions overseen by Whitehall's jobs watchdog saw private sector candidates appointed in 2015-16, new data show
Unions welcome commitment to change controversial “guided distribution” system ahead of pilot results
Director Mark Fisher flags OCS’s connections with new home and says latest government restructuring is “vital”
New appointments in the civil service, UK politics, and public affairs, via our colleagues on Dods People
A lack of planning, a breakdown of cabinet government, the sidelining of civil service advice – the parallels between the Iraq debacle and the aftermath of the Brexit vote are striking, argues Sue Cameron
New research from the Civil Service Commission finds that while BME civil servants represented more than a tenth of all applicants to senior jobs, they made up less than 5% of those chosen for interview
Department creates new unit at Marsham Street under stewardship of former chief technology officer Sarah Wilkinson
Spending watchdog says bosses failure to declare National Insurance Fund payments kept departmental revenue spending in the black
Major speech by the head of the public spending watchdog warns ministers to stop asking the civil service to run on "perpetual overload"
Commercial Standards are getting an overhaul, the Cabinet Office confirms, but wider "Blueprints" are still not finished
Machinery of government change shifts Office for Civil Society functions to Department for Culture, Media and Sport
Watchdog says "less transactional" process is required and criticises Single Departmental Plans for failing to meet transparency goals
DfE says introduction of the new Schools Funding Formula will now start in 2018-19 to allow for further consultation
National Audit Office says HMRC must not make taxpayers "underwrite the risk of failure through service breakdowns" – as tax expert tells CSW the timetable for Making Tax Digital may need to be reset
Britain's new prime minister Theresa May has vowed to "make a success" of Britain's historic decision to quit the European Union. But as Sir Nigel Sheinwald – the UK's former permanent representative to the European Union – tells Sam Macrory, that will no easy task
Foreign Affairs Committee lays into decision not to let departments plan for a vote to leave the European Union – and warns that the new Brexit department must not deprive the Foreign Office of resources
Former head of the Centre for the Protection of National Infrastructure, which reports to MI5, is drafted in to replace Home Office void left by departure of Olly Robbins
"Senior cadre" of specialists will sit outside of the familiar Whitehall hierarchy as part of efforts to give them a more clearly-defined career structure
New report praises cross-government progress since 2010 but questions the value of Single Departmental Plans