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Public Service Ombudsman would ditch the much-criticised "MP filter" and let members of the public make direct complaints about services
MPs call on government to commission independent review into tax-credit compliance processes
MP calls for further investigation into a contract between UKTI and a consultancy firm which was cancelled after officials raised concerns over invoicing
Exclusive: Ian Watmore tells CSW he is "absolutely convinced" that the current crop of ministers "wants to preserve Northcote-Travelyan" model of an impartial civil service, as he sets out focus on diversity, skills and leadership
Mark Leftly reports on growing support among parliament's influential select committees to let MPs "blackball" ministers' choices for key public sector jobs
Aid watchdog hands international development department an amber/red rating for its exit and transition work, but DfID disputes the "rushed" report
HMRC says Concentrix staff moving in-house are being given fresh training, as it confirms earlier-than-planned end to controversial fraud and error deal
Public Accounts Committee move follows National Audit Office concerns over £434m “private sector support” and other costs in annual accounts
Latest National Fraud Initiative report shows 37% fall in properties recovered
Public Accounts Committee says Concentrix debacle highlights potential for error as Universal Credit rollout continues
Former shadow Cabinet Office minister says the government still has questions to answer on troubled tax credit checks contract
Amid debate over the future of the revolving door watchdog Acoba, Cabinet Office's Chris Skidmore warns against undermining "modern, dynamic" moves between public and private sector
HM Revenue & Customs chief exec Jon Thompson admits failings with fraud-busting contract just part of the "sub-optimal" picture on tax credits
HMRC chief says he will have "something to announce within the next few working days" about end of contract with US outsourcing firm, and says company "simply didn’t put enough people" on tax credit inquiry lines
Agency will keep Belfast-based workers on ahead of May 2017 termination of outsourced checks contract
Tax-collection agency names commissioner successor to Edward Troup as part of accountability rejig
Tax authority's chief exec tells MPs that Whitehall has clear lessons to learn from failings with outsourced tax credit checking deal
Ex-immigration and enforcement chief Amanda Campbell takes up post as troubled watchdog’s chief executive officer
HMRC may need to delay digital tax plans, Treasury committee chair Andrew Tyrie tells new chancellor Philip Hammond
A “health check” on more than 70 UK regulators has found fewer than one-third have any policy on staff taking up jobs with the firms they oversee
National Audit Office finds 9,000 data breaches recorded by the 17 biggest government departments in last year – and says Cabinet Office must do more to help departments clamp down on loss and theft
The outsourcing firm says HMRC's decision – which comes amid pressure from MPs over wrongly halted tax credits – is an attack on its "professional credibility"
Labour Party-commissioned proposals demand more money for tax collection and new tier of governance for HM Revenue & Customs
PCS union says plan to move organisation employing more than 4,000 civil servants into the private sector appears to have been "quietly dropped" after it fails to appear in the new Neighbourhood Planning Bill