The 2012 Civil Service People Survey, published in aggregate last week, shows an overall improvement in staff engagement compared to 2011. The overall score was up by two points, from 56 to 58 per cent, and all the survey themes except ‘pay and benefits’ recorded improvements. Civil servants are happier with their work, which scored 73 per cent, up two per cent on last year. Both the ‘leadership and managing change’ and the ‘learning and development in the workplace’ themes showed small improvements, albeit from a low base.