Operational Delivery

Worst-case scenario timescale emerges after MPs voice doubts about official 2020 target

Ex-FCO head says civil servants must not be scapegoated for ‘badly mishandled’ process

"We are proud of what you do," civil service chiefs say amid "unprecendented" challenges for officials

DWP minister Justin Tomlinson claims department wants to ‘avoid transferring errors from legacy benefits’

Government evaluation finds every £1 spent on the programme delivers £2.28 in economic benefits, with largest benefits for children at serious risk

All party group of MPs says HMRC’s approach “is a direct cause of the acute anxiety and stress people subject to the loan charge are experiencing”

Unison says 1.3% pay offer from EA had been “unsurprisingly and overwhelmingly” rejected by staff

Tackling modern slavery, cyber security and climate change will help enterprises to secure a Whitehall contract

West Midlands, North East and London get document-scanning boost as settled status scheme prepares for full rollout at the end of this month

Whitehall gender champion and MHCLG perm sec Melanie Dawes launches drive to “ensure opportunities are available to women from all backgrounds”

Lords urge Home Office to widen promotion and ensure EU citizens have physical documentation of status

Work and pensions secretary Amber Rudd will set out plans to ensure that the benefits system is an ‘ally of disabled people’

Department ramps up number of locations offering support with applications to about 150 – although Wales, Scotland, and Northern Ireland are comparatively poorly served

Tax agency says only 17% of businesses have vital trading registration for no-deal Brexit 

Cabinet Office minister Oliver Dowden hails nominees as examples for all of government as it works towards 2022 smart working target 

Government highlights that communications urging businesses to prepare for no-deal are “not having the intended effect”

Tax agency says that it expects an increase in call centre inquiries as the UK leaves the European Union

Formal reform plan published as Serco chief says outsourcer has recovered from “dark night of the soul”

Troubled eight-year project reaches fruition as technology is to be deployed nationwide in the coming months

HMRC says the UK’s commitment to secure borders “will not change in the event of a no deal” despite temporary arrangements

Watchdog is set to become latest government body to make east London move after funding advance

Awards will recognise best practice in corporate leadership, workspaces, technology, culture and people, and smarter working together

Union sets out five demands to cut workload of staff at Universal Credit service centres in Wolverhampton and Walsall

Move comes after report by former John Lewis HR chief Laura Whyte concluded civil servants face both abusive and abrasive behaviour