White papers

The civil service is in the process of making the transition to digital by default in a challenging financial climate. With ambitious targets, both for services and efficiencies, getting digital transformation right is key to the success of the whole civil service. This research, carried out by Sopra Steria and Dods, examines the progress that the civil service has made in implementing digital services, identifying areas of success and challenges yet to be overcome.

Poole Council achieved immediate savings of £60k and projected savings of £750k by working with cloud facilitators SystemsUp – an iomart company - to plan its use of cloud services.

With the continuation of the austerity agenda it is clear that public sector IT budgets will be under even more constraints. This research, carried out by BT, explores what IT strategies public sector organisations are prioritising, and the specific budget challenges IT leaders face in implementing them.

Challenges are driving change in UK cities. Economic restructuring, rising urban populations, an ageing population and pressures on public finance have all combined to make urban authorities contemplate a seismic shift in the public sector model. 

Download this white paper by BT to explore how wealth creation and public services can be linked to create a model for future growth and wellbeing.

Dr Nicola Millard, Head of Customer Insight & Futures at BT Technology, offers her expert predictions on what the working day will look like in 2025.

Download the paper by filling in the form below.

Download a brief guide on the implementation of agile working practices. Flexiform offers a complementary audit service to assess what stage your organisation is currently at in relation to agile working. To take advantage of this free service by downloading now

Monster, in conjunction with Dods Research, conducted a survey of 2,951 NHS staff to gain some insight in to the nature of the recruiting process within the NHS

It's all about good governance. 

Five steps to better security in the digital economy...

A guide to the importance of accreditations for compliance when selecting a Cloud Service Provider. 

Tata Consultancy Services (TCS) and Civil Service World carried out research in early 2015 focussing on the current customer experience practice and plans of central government departments and arm's length bodies

As the job market shifts from a jobs-led one to one which is candidate-led, we will see brand reputation and a transparent candidate experience become the foundations for successful social recruiting in the years ahead. 

So, how will social recruiting evolve in the coming five years? 

The desire to motivate employees through the provision of a pleasant workplace and a good working atmosphere is not new.

Despite this, organisations are still falling behind when it comes to employee retention, loyalty, engagement and motivation

Download this whitepaper to find out why employee engagement is so important

Are you ready for 2020? Will your employer branding strategy guarantee you'll hire the best candidates?

In Employer Branding 2020: Part 1, we explained the concept of employer branding. To achieve good employer branding, we explained, organisations need a holistic and authentic approach. 

In this paper we re-cap on this holistic approach, and why external branding depends on a successful brand. 

If the thought of leading a virtual team makes you sweat, you aren’t alone. It’s new terrain for many, but it also carries some common misconceptions. Once you get past these, you’ll see it’s not that unfamiliar at all. 

This brief explores 5 widely believed myths about leading virtual teams a

With the end of support for Windows 2003 looming, what can public sector organisations to do to make migration to a new system easier?

The way that government services are delivered is changing. The need to increase the take up of digital services provided to the local communities, combined with the continued squeeze on budgets  following the election, means the public sector faces a host of different challenges. 

Mobile working–even from home. Everyone is thinking about it and some people are already doing it. But working in your own home presents knowledge workers with a whole new set of challenges: bias, unwelcome distractions and self-discipline. Having a master plan is part of the solution. 

The Civil Service carries out an annual People Survey which measures engagement across their service and within each department. With over 274,000 participants in 2014, this survey is a valuable resources for senio