By Microsoft

19 Dec 2016

Microsoft partner FlowForma walks through its efforts to empower local government as part of a series that highlights local government innovators across the UK


As the leading provider of Business Process Management (BPM) tools for Office 365, FlowForma have been revolutionising the traditional BPM space with an innovative no-code, logic only tool which empowers users to create and streamline business processes.

With increasing budget challenges, healthcare organisations are starting to embrace technology to achieve improved workflow, paperless offices and better operational efficiency.

As a tool that can automate any business process – from the everyday to the more complex – FlowForma BPM can be used to digitise a variety of business processes within the healthcare sector from annual leave requests to incident management and nurse and midwife revalidation.

This is particularly useful when it comes to the HR Performance Appraisal Process, which has proved challenging for many of the healthcare organisation we work with. A complex and time-consuming process for any large organisation, this process is often amplified for healthcare bodies, given the size of these organisations and the complexities of contracts. With promotions and pay rises often decided from this process, organisations need a BPM tool that guarantees accuracy and traceability – which is why many of our customers have selected FlowForma as their BPM tool of choice.

Streamlining performance appraisals at Barts Health NHS Trust

One example of a healthcare customer using FlowForma to streamline their Performance Appraisal process is Barts Health NHS Trust, which is currently the largest NHS Trust in England.

Having previously used a time-consuming, paper-based process structure, which lacked visibility, Bart engaged with FlowForma and a local partner to deploy a more streamlined process using the FlowForma BPM. With FlowForma, they avoided the need for complex functional specifications, which resulted in rapid prototyping and instant responsiveness to their HR department. Changes, which the hospitals were accustomed to taking months, could now be made instantly; forms, templates, fields and layouts could be ‘tweaked’ on the go.

As a result, Barts has improved their process visibility and traceability, increased productivity and started to benefit from seamless reporting. Using FlowForma, their processes have become structured and simpler, administration tasks reduced and individuals empowered to spend more time on what they do best –– serving the healthcare needs of the citizen.

If you too are struggling with your processes, and would like to find out how you can benefit from seamless online process management, visit www.flowforma.com 

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