Writing in CSW, Onwurah says the coalition has “effectively ignored digital inclusion, with the result that some of the most vulnerable are losing out.” Meanwhile,“the civil servants on the front line are disempowered, prevented from using social media, and constrained by clunky legacy systems.”
A Cabinet Office source said: “Labour’s chutzpah knows few bounds. They wasted billions of pounds signing terrible IT contracts which left departments paying thousands to change a single word on a website. The fact is they left Whitehall with outdated, clunky technology, making it harder for civil servants to do their work.”
See also: Chi Onwurah's opinion piece