We hear from BT about why delivering a great customer experience depends on your network visibility 

As Mark Rowe explains, delivering on ministerial commitments will be a multi-generation task that requires a cross-government approach

Leading the way on combatting climate change could easily be an all-consuming task for the civil service, in the absence of other priorities. In the first of a two-part feature, Mark Rowe looks at how departments are getting their own houses in order

On this week's episode of The Civil Service World Podcast, Jess and Suzannah speak to Francis Maude about his time as Minister for the Cabinet Office

Are you wondering what happens to procurement activities during purdah? Proxima explains what the pre-election restrictions mean for Government Commerical 

The NCSC’s annual report reveals that a public sector entity or business is hit with a major cyberattack about twice each day. CSW's sister title PublicTechnology looks at the biggest risks facing government and how they can be mitigated

The principles of privatisation are faltering, and – as a book by an ex-regulator makes clear – the right balance between intrusive control and free market initiative remains elusive

Organisations are increasingly having to replace their legacy voice infrastructure as traditional analogue and ISDN lines are being phased out. BT talk about how they can help the transition 

A Russell Group University wanted to provide their students with a better exam process to help improve the student experience overall. PA Consulting explain how they were able to help 

Integrated care systems are important in supporting care teams help local people, but building them is complex. PA Consulting outlines eight key considerations for securing success 

BT presents findings from cryptocurrency firm Gemini on how they're providing customers with direct connectivity thanks to the Radianz network

CSW's new podcast looks at the work of the National Audit Office in accounting for government spending, and the impact of Brexit across departments

Jo Marshall, Executive Director at YPO explores the value of the customer experience

To mark the second annual Geographers in Government conference, Jon Pickstone explains how geographers’ skills can help improve policy and outcomes

As she settles in to a new job at her old department, Sarah Healey, permanent secretary at the Department for Digital, Culture, Media and Sport, tells Suzannah Brecknell what it was like to return and why she wants to build more connections across the organisation

The Department for International Trade has just helped host an international sporting event more than 6,000 miles away. Richard Johnstone finds out how they did it, and why this could the first of many such projects for government

CSW's new podcast looks at the dynamics of the most important relationship in government

Martin Swain found a new home at Companies House almost a year ago. He tells Colin Marrs about the organisation’s intersection with the business and public sector worlds

What does social value mean for the public sector? PA Consulting runs through what delivering social value looks like in practice 

BT outlines how a zero-trust approach is the best form of defence in a multi-attack vector environment 

Succeeding as a digital organisation means creating a shared vision for you and your users - PA Consulting offers insight for how to do this successfully 

BT interviews Chris Roberts from Cisco to discuss the impact of our fast-paced culture on an enterprise’s network security measure

Challenger Thinking is a technique used by those who want to innovate despite the perceived barriers in their way - Proxima walks us through how we can use the technique to achieve more

In the latest instalment of our series on civil service leavers, we meet William Newton, policy adviser-turned-president and managing director of tech startup WiredScore. He writes about how the "relentless pace of the private office was good practice for the speed you need to get a startup off the ground"