“When we are concerned about a service, we have learnt to have a much better discussion about how that could be improved," says GDS chief operating officer Alex Holmes

After 16 years as the outspoken CEO of the charity leaders’ network ACEVO, Sir Stephen Bubb is moving to a new project. He finds time to tell Suzannah Brecknell about his frustrations with government, and his hopes for the future

Drawn up by four civil servants in their spare time, the new digital Mentor Match service has won the backing of some of Whitehall’s top figures. Here the scheme’s founders explain how they did it — and how they hope to tear down the “barriers to entry” for officials looking for new skills and challenges

How DFID can educate and empower the British public to back its work and investment across global nations.

Civil Service World's regular guide to the very best in Whitehallese

Microsoft shows a few of the ways that governments can turn data into insight

This time last year, Louise Haigh had only just become an MP. Now she’s Jeremy Corbyn’s shadow Cabinet Office minister, holding the government to account on civil service issues – and making her voice heard on Whitehall’s diversity record. Matt Foster meets her

The government is determined to cut public sector costs, to rebalance the economy, and to drive up exports. Joshua Southern, Manager at KPMG, suggests how one policy could create big wins across government, industry and the UK export market

Microsoft makes the case for local councils to move to the cloud

In an era of protracted belt-tightening in government, how can departments collaborate on policy design to save money and improve outcomes for the citizen? A recent CSW round table explored these issues, as Colin Marrs reports

Microsoft looks at the digital infrastructure that allows cities to prosper

Dame Judith Hackitt, the new head of the manufacturers’ organisation EEF, spent nine years overseeing the Health & Safety Executive before returning to her roots in industry. Sam Macrory meets her

Mark Carne has had a challenging reign as chief executive of the body in charge of Britain's railways. As the Network Rail boss meets staff to talk about the future of the organisation, he tells CSW's Mark Leftly about the "fundamental" challenge of being reclassified as a public sector body – and the dangers of paying staff "significantly under the market rate"

Keith Hurst tells Max Goldbart how his team’s award-winning strategy transformed a key element of the Land Registry’s operations

John Baskerville discusses the newly released findings from Sopra Steria’s 2016 Government Digital Trends Survey

New research by Vodafone explores the benefits of a robust partnership between public- and third -sector organisations

Since CSW last spoke to the Department for Transport’s permanent secretary Philip Rutnam he has taken on the role of disability champion for the civil service. Here, he talks to Suzannah Brecknell about the importance of skilling up his department and his aspirations for helping all staff reach their potential

Microsoft's Kris Evans offers a glimpse into a hacker's mindset and tactics 

NATS, which manages all flights in UK controlled airspace, has achieved unprecedented results using Microsoft's SQL Server and Azure

Former Department of Health permanent secretary Dame Una O’Brien and the DH's current deputy director of legislation and policy reflect on the lessons from a series of seminars drawing on insights from past healthcare leaders and those working on the innovations of the future

Microsoft surveys a handful of capabilities offered by SQL Server 2016

KPMG explores the use of digital platforms to improve life for service users and carers

KPMG’s Head of Government and Infrastructure Kru Desai sits down with Civil Service World to discuss a career in public sector transformation and why she’s looking forward to leading a challenge to ‘Reimagine’ public services

KPMG on food subscriptions for families receiving means-tested benefits​