Passing powers from Whitehall to local areas is a key government goal. But do civil servants have enough understanding of what is happening on the ground to make the policy work? Colin Marrs talks to experts and officials to find out

Smooth service delivery requires public sector organisations to work together – but that's not always as easy as it sounds. CSW teamed up with NS&I Government Payment Services for a frank discussion about departmental collaboration. Gill Hitchcock listened in

Civil Service World's regular guide to the very best in Whitehallese

Mutual health insurer CS Healthcare has been hosting health checks to government employees for more than two years. The results of this programme are very revealing.

Microsoft and Capita offer a vision for integrated urgent care

Former private secretary Dunstan Hadley recalls how an encounter with the fifth Beatle at Abbey Road studios led him to compromise his professionalism... 

Microsoft examines some of the key opportunities a CFO can gain through adopting the cloud.

BT examines the role of IT in the future delivery of justice.

The Big Lottery Fund has channelled billions of pounds in proceeds from the National Lottery to good causes. Colin Marrs quizzes chief executive Dawn Austwick on the interplay between her organisation’s priorities and the government’s

Civil service chief executive John Manzoni talks to Suzannah Brecknell about leadership, transforming government and building relationships with the private sector

The legal team at the government-owned British Business Bank has brought together public and private sector expertise to create a new organisation with a challenging mandate – to boost lending to thousands of small and medium-sized businesses. Shanika Amarasekara, general counsel for the bank, shares her team's experience 

Civil Service World's regular guide to the very best in Whitehallese

The former permanent secretary of the Ministry of Justice – and before that the Ministry of Defence – looks back on her Whitehall career over lunch with CSW editor Jess Bowie

With responsibility for policing, immigration, borders and countering extremism, Mark Sedwill certainly has a lot on his plate. The Home Office permanent secretary talks to Matt Foster about the power of events, the drive to improve staff morale – and why the department’s “policy-heavy” headquarters are in line for a shake-up

Microsoft examines the benefits of flexible working, and what the public sector can do to adopt it

Crossrail, the capital’s new east-west rail link, is on track to open on time and on budget. As well as being a boon for commuters, it could also improve the UK’s reputation for delivering major infrastructure projects. Colin Marrs digs around for some lessons

Christian Turner reflects on his time as Kenya’s high commissioner, and what his experiences taught him about the art of diplomacy

David Cameron’s dilemma over the EU referendum bears striking similarities – and some notable differences – to that faced by Harold Wilson in 1975, says Robin Butler

A care home manager discusses how the pressures facing the sector – including budget cuts and high staff turnover – impact on some of the most vulnerable people in society

Ex-civil service head Lord Kerslake talks to Daniel Bond about the Trade Union Bill, Freedom of Information – and why he is using his platform in the House of Lords as a chance to speak his mind 

Microsoft reviews some of the big trends that will define government transformation in 2016

Microsoft explores how smarter working can help the government embrace a more flexible approach to governing

Microsoft examines the complex path to Government as a Platform

At the Department for Communities and Local Government, Melanie Dawes is busy encouraging civil servants to give up their powers over local public services. She opens up to Suzannah Brecknell about stepping back, asking big questions, and the importance of taking all your holidays