Civil Service World

CSW Webchat: Coming up 4th June 2015
16 Apr 2015 Digital, Data & Technology
CSW Webchat: Coming up 4th June 2015

Tackling the cultural and organisational changes needed to optimise and improve digital customer experience across the public sector
'Private sector chiefs see lots to admire in the civil service': Mark Gibson of the Whitehall and Industry Group
13 Apr 2015
'Private sector chiefs see lots to admire in the civil service': Mark Gibson of the Whitehall and Industry Group

Mark Gibson, former civil servant and outgoing chief executive of the Whitehall and Industry Group (WIG), talks to CSW about secondments, pairing up perm secs with chief execs, and bridging the gap between the public and private sectors
Poll: public sector staff feel 'less valued' than a decade ago
09 Apr 2015 Government Tax Profession
Poll: public sector staff feel 'less valued' than a decade ago

New study by CSMA club highlights gap between public and private sector attitudes to work
BT's Julie Tankard on smarter working, transformation and supporting the frontline
31 Mar 2015 Civil Service Reform
BT's Julie Tankard on smarter working, transformation and supporting the frontline

As CSW launches its new Transformation hub, BT’s vice president for central government Julie Tankard shares her perspectives on achieving long-lasting change, building services around the citizen, and the importance of listening to and supporting your frontline staff


'Some departments have been colonised by the sectors they sponsor' - former health secretary Andrew Lansley on working with the civil service
31 Mar 2015 Analysis
'Some departments have been colonised by the sectors they sponsor' - former health secretary Andrew Lansley on working with the civil service

Former health secretary (2010-12) Andrew Lansley talks to Civil Service World about his best and worst experiences of working with the civil service
Terminological inexactitudes: handy translations of Whitehall jargon (Vol. 2)
27 Mar 2015 Communications
Terminological inexactitudes: handy translations of Whitehall jargon (Vol. 2)

Civil Service World's regular guide to the very best in Whitehallese
Frontline thoughts from a former police call centre worker: 'Targets were a huge burden'
25 Mar 2015 Government Tax Profession
Frontline thoughts from a former police call centre worker: 'Targets were a huge burden'

A former police call centre worker tells Freya Pascall about the pressures – exacerbated by central government – that led to their resignation. Illustration by John Levers
'A touch of humanity that speaks volumes about civil service decency' - Caroline Spelman on her experience of Whitehall
19 Mar 2015 Analysis
'A touch of humanity that speaks volumes about civil service decency' - Caroline Spelman on her experience of Whitehall

Former environment secretary (2010-12) talks to Civil Service World about her best and worst experiences of working with the civil service, clearing her desk post-reshuffle, and why she believes Whitehall training could be boosted by secondment to the private or voluntary sectors
Terminological inexactitudes: handy translations of Whitehall jargon (Vol. I)
13 Mar 2015 Communications
Terminological inexactitudes: handy translations of Whitehall jargon (Vol. I)

Civil Service World presents our new, regular guide to the very best in Whitehallese
Being a generalist is great, but institutional memory gets lost: Ben Goldacre on the civil service
13 Mar 2015 Education
Being a generalist is great, but institutional memory gets lost: Ben Goldacre on the civil service

Journalist, doctor and academic Ben Goldacre - author of the acclaimed books Bad Science and Bad Pharma - tells CSW what works and what doesn't in the civil service
Your Whitehall media round-up
09 Mar 2015 Security & Defence
Your Whitehall media round-up

Departmental budgets, the Highways Agency and Gus O'Donnell on the Queen's VE day plans make our regular round-up of Whitehall in the headlines
CSW Webchat: Cultural and organisational changes to improve public sector customer experience
28 Jan 2015 Digital, Data & Technology
CSW Webchat: Cultural and organisational changes to improve public sector customer experience

Tackling the cultural and organisational changes needed to optimise and improve digital customer experience across the public sector
The official view: Alistair Burt
19 Jan 2015 Government Tax Profession
The official view: Alistair Burt

CSW asked Conservative MP and former minister Alistair Burt to appraise the UK civil service 
The official view: Norman Baker
12 Jan 2015 Government Tax Profession
The official view: Norman Baker

CSW asked Lib Dem MP and former transport and home office minister Norman Baker to appraise the UK civil service 
Perm Sec Round-Up: Chris Wormald, 2014
02 Jan 2015 Government Tax Profession
Perm Sec Round-Up: Chris Wormald, 2014

Chris Wormald



Permanent Secretary of the Department for Education
Perm Sec Round-Up: Rob Varley, 2014
02 Jan 2015 Government Tax Profession
Perm Sec Round-Up: Rob Varley, 2014

Rob Varley



Chief Executive of the Met Office



 
Perm Sec Round-Up: Jon Thompson, 2014
02 Jan 2015 Government Tax Profession
Perm Sec Round-Up: Jon Thompson, 2014

Jon Thompson



Permanent Secretary of the Ministry of Defence
Perm Sec Round-Up: Mark Sedwill, 2014
02 Jan 2015 Government Tax Profession
Perm Sec Round-Up: Mark Sedwill, 2014

Mark Sedwill



Permanent Secretary of the Home Office​
Perm Sec Round-Up: Alison Saunders, 2014
01 Jan 2015 Government Tax Profession
Perm Sec Round-Up: Alison Saunders, 2014

Alison Saunders



Director of Public Prosecutions
Perm Sec Round-Up: Philip Rutnam, 2014
01 Jan 2015 Government Tax Profession
Perm Sec Round-Up: Philip Rutnam, 2014

Philip Rutnam



Permanent Secretary of the Department for Transport
Perm Sec Round-Up: Mark Russell, 2014
01 Jan 2015 Government Tax Profession
Perm Sec Round-Up: Mark Russell, 2014

Mark Russell



Chief Executive of the Shareholder Executive
Perm Sec Round-Up: Jane Platt, 2014
01 Jan 2015 Government Tax Profession
Perm Sec Round-Up: Jane Platt, 2014

Jane Platt



Chief Executive of National Savings & Investments
Perm Sec Round-Up: Sue Owen, 2014
31 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Sue Owen, 2014

Sue Owen



Permanent Secretary of the Department for Culture, Media and Sport



 
Perm Sec Round-Up: Ruth Owen, 2014
31 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Ruth Owen, 2014

Ruth Owen



Head of the Operational Delivery Profession



 
Perm Sec Round-Up: Una O'Brien, 2014
31 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Una O'Brien, 2014

Una O'Brien



Permanent Secretary of the Department of Health
Perm Sec Round-Up: Tim Moss, 2014
31 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Tim Moss, 2014

Tim Moss



Chief Executive of Companies House
Perm Sec Round-Up: Malcolm McKibbin, 2014
30 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Malcolm McKibbin, 2014

Malcolm McKibbin



Head of the Northern Ireland Civil Service



 
Perm Sec Round-Up: Mark Lowcock, 2014
30 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Mark Lowcock, 2014

Mark Lowcock



Permanent Secretary of the Department for International Development  
Perm Sec Round-Up: Stephen Lovegrove, 2014
30 Dec 2014 Leadership
Perm Sec Round-Up: Stephen Lovegrove, 2014

Stephen Lovegrove



Permanent Secretary of the Department for Energy and Climate Change
Perm Sec Round-Up: Ed Lester, 2014
30 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Ed Lester, 2014

Ed Lester



Chief Executive of the Land Registry
Perm Sec Round-Up: Chris Last, 2014
29 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Chris Last, 2014

Chris Last



Head of Civil Service Human Resources
Perm Sec Round-Up: Sir Bob Kerslake, 2014
29 Dec 2014 Leadership
Perm Sec Round-Up: Sir Bob Kerslake, 2014

Sir Bob Kerslake



Permanent Secretary of the Department for Communities and Local Government
Perm Sec Round-Up: Jonathan Jones, 2014
29 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Jonathan Jones, 2014

Jonathan Jones



Treasury Solicitor and HM Procurator General
Perm Sec Round-Up: Sir Derek Jones, 2014
29 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Sir Derek Jones, 2014

Sir Derek Jones



Permanent Secretary of the Welsh Government
Perm Sec Round-Up: Bronwyn Hill, 2014
24 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Bronwyn Hill, 2014

Bronwyn Hill



Permanent Secretary of the Department for Environment, Food & Rural Affairs



 
Perm Sec Round-Up: Richard Heaton, 2014
24 Dec 2014 Government Tax Profession
Perm Sec Round-Up: Richard Heaton, 2014

Richard Heaton



Permanent Secretary of the Cabinet Office