Digital, Data & Technology

HMRC's customer service director general says she is "confident that what the Public Accounts Committee are suggesting won't happen"

26% of competitions overseen by Whitehall's jobs watchdog saw private sector candidates appointed in 2015-16, new data show

Department creates new unit at Marsham Street under stewardship of former chief technology officer Sarah Wilkinson

National Audit Office says HMRC must not make taxpayers "underwrite the risk of failure through service breakdowns" – as tax expert tells CSW the timetable for Making Tax Digital may need to be reset

Former minister for the Cabinet Office takes on the digital and culture brief in the Department for Culture, Media and Sport

Exclusive: Civil service workforce plan launches with promise to increase specialisation, improve training – and review the civil service "reward offer"

New survey by the Information Commissioner’s Office flags ongoing public concern about government use of data

National Digital Conference sees Cabinet Office minister, officials and tech suppliers focus on changing attitudes to digital and technology in the workplace – as well as the future of automation

HMRC's Mark Dearnley says new company – set up to employ staff moving over from the £10bn Aspire contract – will have to abide by the Treasury's 1% pay cap, as union warns terms and conditions leading to a "drain of staff"

Key government plan to create common digital platforms still needs explaining to civil service staff, new study finds

National Audit Office updates MPs on HMRC's progress to replace Aspire

Cabinet Office minister says we must recognise “just how much” tech skills are rewarded outside the civil service

Party leaders call for deadline extension after government website crashes under pressure

Common Technology Service director details joined-up approach to handle “£8bn in contract exits”

Latest ranking of digital services in the EU puts UK top for open data – but slipping on use of online forms

Latest revisions to the tax authority's Single Departmental Plan include customer service targets and aim of getting staff engagement up to civil service-wide average

National Audit Office says customer service hit by tax authority's decision to reduce staff numbers before online switch was ready – but HMRC says it is now offering its "best service levels in years"

Cabinet Office promises new multi agency incident transfer protocol will help improve response to major incidents like terror attacks and floods

Online verification service passes service assessment, as Janet Hughes vows to listen and learn as scheme is introduced across departments

Tech entrepreneur and government digital adviser tells The House magazine that Government Digital Service was right to  "go fast" in its early years – but says reform efforts must not become "balkanised" in separate departments

Government unveils latest push to ease public sector data-sharing

Crown Commercial Service to roll out the Open Contracting Data Standard across Whitehall by the autumn, as Cabinet Office acknowledges current contracts info acting as a "barrier to suppliers and businesses"

Ahead of the State Opening of Parliament, think tank says slim Commons majority and tough Spending Review settlements mean government would be wise to focus on key priorities 

MPs says Rural Payments Agency "must communicate clearly with its customers and ensure that it is appropriately resourced" to avoid repeat of the delays faced by farmers waiting on Common Agricultural Payments